Microsoft Teams Statistics (2025) - Usage & Revenue & Growth
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Microsoft Teams has become a workplace staple with the steady rise in remote and hybrid work setups since the COVID-19 pandemic. It has enabled seamless collaboration, allowing organizations to function remotely, even permanently. I’ve used Microsoft Teams for years and collated some of the most important Microsoft Teams statistics you must know for 2025. They cover its growth, user base, revenue, and a whole lot more.
Microsoft Teams stats (top picks)
Over a million companies worldwide use Microsoft Teams.
Microsoft Teams takes the second spot in the video conferencing software market with a share of 32.29%.
Microsoft generated about $77 billion from its productivity and business processes segment in the 2024 financial year.
31% of Microsoft Teams users are between 35 and 44 years of age.
In March 2020, the total number of video calls on Teams also grew by over 1000%.
Overview of Microsoft Teams usage and adoption
The data provided in the three sections below tells you everything you need to know about the Teams user base, its adoption rate across different industries, and the geographic breakdown of its users.
Growth of daily and monthly active users
How many people use Microsoft Teams? Here are a few key numbers that outline the growth in its daily active user base.
Microsoft Teams' daily active users have grown steadily, from 270 million in 2022 to 320 million in 2023.
In 2017 (before the COVID pandemic), Microsoft Teams had a mere 2 million daily active users.
Sources: Statista
Adoption rate across industries
What are the different industries that have adopted the use of a collaboration tool like Microsoft Teams? Here’s everything you need to know.
Microsoft Teams is used by over a million companies worldwide.
It has over a million customers in the US alone. These numbers include businesses from various industries, including finance, marketing, healthcare, manufacturing, and more.
Sources: Statista
Geographical distribution of Microsoft Teams users
The Microsoft Teams app had roughly 10 million downloads as of the third quarter of 2024, with the highest number coming from North and Latin America.
Europe, the Middle East, and Africa saw about 8.6 million downloads during the same period.
Between Q1 2020 and Q4 2023, Europe, the Middle East, and Africa accounted for the highest number of downloads of the Teams app, reaching roughly 27.4 million.
Sources: Statista
Microsoft Teams market share and competition
What share of the team collaboration software market does Microsoft Teams hold, and how has the Microsoft 365 suite contributed to growth across industries? The data in the two sections below gives you all the information you need.
Market share comparison with other platforms
What is Microsoft Team’s market share vis-a-vis its competitors? Here are some key numbers.
Zoom had the biggest share of the video conferencing software market in 2024, with a 55.91% share.
Microsoft Teams takes the second spot with a share of 32.29%.
In comparison, Slack has a market share of 19.73%, and Skype has a share of approximately 2.06%.
Impact of Microsoft 365 integration on growth
According to a Forrester study, Microsoft Teams' total economic impact in 2023 was a 291% ROI and a Net Benefit Value of $35 million over three years. Organizations and teams have benefited immensely from the use of Microsoft Teams and its integration with the other tools in the Microsoft 365 suite. Some of these include improved communication and collaboration, ease of access for employees, and increased speed and efficiency.
Sources: Microsoft
Microsoft Teams revenue and valuation
Understanding how much revenue Microsoft Teams generates and how it has grown over the years is crucial to a deeper understanding of this software. The sections below highlight its revenue and valuation.
Annual revenue trends
In the 2024 financial year, Microsoft generated about $77 billion from its productivity and business processes segment, including revenue from all the tools within the Microsoft 365 suite. It generated another $105 from its intelligent cloud segment. Thus, 2024 was the company's most successful year in terms of revenue, generating a total of $245 billion.
Sources: Statista
Valuation and investment highlights
How much is Microsoft Teams valued, and has the company made any key investments in recent years? Here’s everything you need to know.
There is no specific information on the valuation of Microsoft Teams as an individual tool. However, as per Stock Analysis, Microsoft has a market cap of $3.34 trillion.
The two companies with a bigger market cap than Microsoft are Apple in the first position, followed by NVIDIA.
Sources: Stock Analysis
Key Microsoft Teams features driving usage
What are the most popular features on Microsoft Teams driving the tool’s greater adoption, and what enhancements has the company made to improve its performance and usability?
Popular features among organizations
Which are the most popular Microsoft Teams features? Here are a few you should know about:
Recording meetings: Teams allow you to record your meetings and share them with all the participants for their reference.
Chat functionality: The video conferencing interface also has a chat functionality to make communication easier among teams.
Screen sharing: Screen sharing allows teams to share demonstrations for seamless collaboration among remote teams.
Captions: Adding captions helps enhance accessibility for those who might have trouble hearing or understanding the speakers. This enhances collaboration among people from diverse backgrounds, streamlining communication.
According to a study titled “The Total Economic Impact of Microsoft Teams,” this tool reduced the number and duration of meetings, adding up to $6.9 million in savings over three years. Users also saved 7.6 minutes a day due to the improved call quality Teams offers. Additionally, decision-makers found it easier to communicate with key stakeholders, reducing the time to decision by 17.7%.
Sources: Microsoft Teams, Microsoft
Newest feature updates and enhancements
What are some of the newest updates to Microsoft Teams designed to improve collaboration?
Microsoft Places in Teams: Organizations with a Teams Premium license get access to Microsoft Places. It helps recommend in-office days based on your scheduled in-person meetings, view your co-workers' planned attendance, and so on. It also updates your workplace presence when you connect your device to a workplace monitor.
Minimized presenter window: The new minimized presenter window minimizes the meeting window to a smaller size, allowing you to see how the content you share appears to others, view any raised hands, and so on.
Private chats in an event group chat: This feature allows organizers and co-organizers to chat privately before, during, or after a town hall.
Watermarks in Teams webinars: To prevent the unauthorized use of confidential information, add watermarks to any content you share. This feature is available for those with a Teams Premium subscription.
Sources: Microsoft
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Microsoft Teams user demographics
The data in the sections below tells you everything you need to know about the demographics of Microsoft Team’s user base and its use among organizations of different sizes.
Demographic breakdown of users
Here are a few key insights on the Microsoft Team users' demographics.
31.23% of Microsoft Team’s users are between 35 and 44 years of age.
This is followed by those between 45 and 54 years of age, at 29.98%, and then by those above the age of 55, at 20.82%.
72% of Microsoft Teams users are men.
Sources: StatSocial
Team size and organizational use
The benefit of Microsoft Teams is that it is part of an entire suite of tools that help streamline workflows, create content, manage data, and create presentations, among a lot of other things.
As a result, it is used by small and medium businesses and large corporations. Some of the notable companies that rely on Teams include Air France, Beiersdorf, Helsinki University, TalkTalk, Accenture, Toyota, Kohler, Ernst & Young, and so on.
Microsoft Teams engagement and user behavior
How much time do users spend on Teams, and what are the key communication patterns among users? The sections below offer a few key insights.
Average time spent on Teams
In 2020, Teams recorded a record 2.7 billion meeting minutes in one day, a 200% increase from the 900 million minutes recorded on March 16 of the same year.
In April 2020, the company saw more than 200 million meeting participants daily, resulting in a whopping 4.1 billion meeting minutes.
Microsoft Teams recorded a whopping 270.5 million visits in October 2024, with an average duration of 4 minutes and 7 seconds.
13.07% of the website's traffic came from the United States, 9.95% from Japan, and 8.88% from India.
Sources: Microsoft, SimilarWeb
Communication and collaboration patterns
What are key patterns in communication among users on Microsoft Teams? Here are a few surprising insights.
During the COVID-19 pandemic, people turned on their videos in meetings almost twice as much as before. This largely had to do with the benefit of seeing other individuals while everyone worked remotely without much outside contact.
The total number of video calls on Teams also grew by over 1000% in March 2020.
People in Norway and the Netherlands turned on their videos the most, with about 60% of calls including video.
On the contrary, people in India used video in 22% of meetings, while 38% of meetings in the US included video.
In March 2020, the number of Stream videos also increased over fivefold, with hundreds of hours of videos being uploaded every hour.
Between March 1 and 31, 2020, the average time between a person’s first and last use of Teams in a day increased by over an hour.
Sources: Microsoft
Microsoft Teams' impact on productivity
What impact has the use of Microsoft Teams had on team productivity, and are there any key case studies demonstrating an efficiency improvement? The next two sections tell you everything you need to know.
Improved productivity and collaboration metrics
Microsoft Teams and, subsequently, Microsoft’s entire suite of workplace collaboration tools have helped businesses increase productivity severalfold. Ever since Teams became generally available in March 2017, businesses have increasingly used it to collaborate.
In fact, Satya Nadella said in May 2020 that Microsoft Teams meeting usage increased by 148%, chat usage increased by 45%, 6 billion more emails were sent, and collaboration in Microsoft documents increased by 66%.
Given the demand for Teams and its features, the company introduced 450 features in 2020 alone. As a result of its collaborative benefits, 87% stated feeling more productive in a hybrid work environment.
Sources: Microsoft
Case studies and success stories
One of the best case studies of an industry that traditionally used radios and then switched to using Teams is that of Air France. Instead of relying on radios, Air France’s employees on the ground have switched to using Microsoft Teams.
Previously, first-line staff such as ground crew had no way to communicate with their managers, which limited the provision of great customer service. Today, managers share duties and action items on OneNote that are stored on Teams, and employees keep adding notes throughout the day.
Sources: Microsoft
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The bottom line
Microsoft Teams has become critical to the functioning of remote teams globally. In this guide, I’ve listed some of the most important Microsoft Teams statistics that tell you everything you need to know about this tool. Transcribing notes and generating summaries are critical in collaborative workplaces, and an AI notetaker like Notta can help streamline Team meetings efficiently.
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