Worried about taking notes rather than being present with the client
Forget important details that clients have referred to
Risk of miscommunication when you share customer feedback to others
Truly listen and be present in your customer meetings
Keep an accurate meeting record that can be referred to at anytime
Direct, accurate sharing of customer words with no loss of detail in translation
Notta automatically captures every detail, so you can focus on listening to the customer and handling their issues while never missing any important information, improving overall customer satisfaction.
Quickly understand the essence of long customer interactions with an automatic meeting summary featuring Customer Insights and Action Items, allowing you to follow up more swiftly to customer needs and queries.
Easily create and share snippets of a meeting with the product or marketing team so they can hear customer feedback first hand, this prevents miscommunication and helps align product enhancements and marketing strategies.
Keep your customer meeting recordings in one centralized space as a dynamic knowledge base that team members can learn from top performers, making onboarding and training CSMs a breeze.
Notta integrates with video conferencing tools, calendars, CRM, and a hundred more apps via Zapier, keeping your systems in sync.
Charles Reith
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“I have several meetings in a day. Notta has made it easy for me to summarize them at speed without requiring me to divert my attention from the meeting to take down notes. I can contribute to a meeting better than before.”