Notta for Customer Success

Delight customers, expand revenue, and reduce churn

Notta helps customer success teams capture, analyze, and leverage the customer interactions to exceed customer expectations and secure lasting business growth.

Notta for Customer Success
Loved by 1,000+ customer success teams
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Better support your clients

Without Notta

Worried about taking notes rather than being present with the client

Forget important details that clients have referred to

Risk of miscommunication when you share customer feedback to others

With Notta

Truly listen and be present in your customer meetings

Keep an accurate meeting record that can be referred to at anytime

Direct, accurate sharing of customer words with no loss of detail in translation

Stay focused on your customer during meetings

Notta automatically captures every detail, so you can focus on listening to the customer and handling their issues while never missing any important information, improving overall customer satisfaction.

Stay focused on your customer during meetings

Follow up with speed and precision

Quickly understand the essence of long customer interactions with an automatic meeting summary featuring Customer Insights and Action Items, allowing you to follow up more swiftly to customer needs and queries.

Follow up with speed and precision

Share the voice of customer proactively

Easily create and share snippets of a meeting with the product or marketing team so they can hear customer feedback first hand, this prevents miscommunication and helps align product enhancements and marketing strategies.

Share the voice of customer proactively

Coach and onboard customer success team faster

Keep your customer meeting recordings in one centralized space as a dynamic knowledge base that team members can learn from top performers, making onboarding and training CSMs a breeze.

Coach and onboard customer success team faster

Connect your favorite tools

Notta integrates with video conferencing tools, calendars, CRM, and a hundred more apps via Zapier, keeping your systems in sync.


Zoom
Google Calendar
Outlook
Notion
Salesforce
Zapier

“I have several meetings in a day. Notta has made it easy for me to summarize them at speed without requiring me to divert my attention from the meeting to take down notes. I can contribute to a meeting better than before.”

Ready to transform your customer interactions?

Turn every meeting into a gold mine for product innovation, marketing insight, and revenue increase.

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