Record, transcribe and summarize conversations with one click.
Over the years, Uber has become one of the biggest global rideshare platforms. Since its foundation in 2009, it has grown to offer its services in every corner of the world. This makes for a fascinating case study, and I have collated all the information you need to know about the company in this guide. I’ve listed 40+ Uber statistics you should know about, be it in terms of its user base, the Uber market share, revenue, etc.
As of the fourth quarter of 2023, there were a total of 150 million Uber monthly active users.
By the same time, it had also carried out 9.4 billion trips and operated in 70 countries globally.
People between the ages of 16 and 34 use Uber the most.
Between Q1 and Q3 2024, Uber’s mobility services generated a revenue of $18.18 billion.
Uber’s partnership with Avride will start off with sidewalk robots on Uber Eats in Austin before expanding to Dallas and Jersey City. Customers can manage their rides or deliveries by sidewalk robots or autonomous vehicles.
How big is Uber as a company? The statistics in the two sections below offer key insights into some of its early milestones and revenue.
The data below offers some key insights into when Uber was founded and its early milestones.
Uber was founded in 2009 as UberCab, and its shift into the traditional cab services market sparked several legal conflicts.
Its consistent growth over the years led to about 150 million monthly active users as of the fourth quarter of 2023.
By 2023, it had carried out 9.4 billion trips and operated in 70 countries around the world.
Sources: Statista
The data below shows how much data Uber generates every year.
In 2023, Uber had generated $37 billion in net revenue.
According to Uber’s financial reports, the mobility segment of its business generated $18.18 billion in just the first nine months of 2024.
Uber's revenue in Q3 of 2024 amounted to $6.41 billion.
The annual revenue of its mobility segment in 2016 amounted to $3 billion and consistently rose each year. However, 2020 and 2021 were poorer years for the company as a result of the COVID-19 pandemic. In 2020, it generated a revenue of $6.09 billion, and this rose to $6.95 billion in 2021. However, its revenue in 2019 was $10.7 billion, significantly higher than the next two years.
Uber’s delivery wing, Uber Eats, saw gross bookings of more than $18.1 billion during the second quarter of 2024, an increase from $13.9 billion in the first quarter of 2022.
Sources: Statista, Uber, Statista
Uber’s user base is a key piece of the puzzle in understanding the company's scale and growth over the years. The next two sections offer key details about its user base, demographics, and behavior.
The data below offers key insights into how many people use Uber worldwide.
According to data by eMarketer, Uber had 58.6 million users in the US alone in 2024, up from 54.4 million in 2023.
Uber has a much higher user base and market share in the US online transportation market compared to Lyft.
As of 2024, Uber has 44.1 million users, while Lyft’s user base is much lower at 19 million.
According to Uber, the US contributed the most revenue in 2023, at $18.62, whereas the UK contributed $6.52 billion. All the other countries combined contributed $12.14 billion in the same year.
What are some of the key trends among riders and how they use Uber’s services? Here is what you need to know.
According to Uber’s SEC reports from 2019, 24% of the total Uber rides worldwide were booked in New York, Los Angeles, San Francisco, London, and Sao Paulo.
According to GWI, 8% of online adults were using Uber at least once a month.
Those between the ages of 16 and 34 are the segment that uses Uber the most.
It is crucial to consider the number of Uber drivers in the USA who work with the company, how much they earn, and other such information. The three sections below break these statistics down for more clarity.
How many drivers does Uber currently have? Here are the numbers.
According to Uber data, there were 5.4 million riders as of Q4 2022, an increase of 400,000 from the number it reported in 2021.
A 2020 study by Stanford University found that 27% of Uber drivers in the US in 2016 and 2017 were women.
Sources: Uber, Stanford University
How much do Uber drivers earn, and are there any differences between the pay for men and women? A study by Stanford University found some interesting information.
The Stanford study mentioned in the previous section found that male drivers earned an average of $21.28 while female drivers earned an average of $20.04.
The study also found that men drive an average of five more hours a week than women.
Sources: Stanford University
What age group and ethnicity do the majority of Uber drivers belong to? Here is a breakdown of Uber's demographics for a deeper look at the company’s backbone.
According to a 2015 Uber study, 19% of Uber’s driver-partners were under the age of 30. Another 24.5% were aged 50 or older.
In comparison, it found that taxi drivers and chauffeurs were comparatively older, with 19% under the age of 30 and 44% above the age of 50.
In terms of race and ethnicity, the study found that 40.3% were white non-Hispanic, 19.5% were black non-Hispanic, and 16.5% were Asian non-Hispanic.
36.9% also had college degrees, and 10.8% had a postgraduate degree.
7.0% of the company’s drivers were veterans.
Sources: Uber
Uber has grown at a staggering rate since its founding in 2019. The sections below highlight everything you need to know about its revenue and profitability.
Here is how much Uber makes from every segment it operates in.
According to Uber’s financial reports, Uber Mobility generated a revenue of about $3 billion in 2016.
Between Q1 and Q3 2024, it generated a whopping $18.18 billion in revenue.
As of March 2024, Uber dominated the US ride-hailing market with a 76% market share.
Its market share peaked at 91% in 2015 but has declined since. This is due to other major players in the market, such as Lyft.
Uber Technologies generated an overall $31.88 billion in 2022.
Its delivery segments, Uber Eats and Uber Delivery, generated revenue of $21.2 billion in 2023, an increase from the $10.9 billion it generated in 2022.
Sources: Uber, Second Measure, Statista
Here are a few insightful data points on how Uber maximizes its profits and investments in autonomous and electric vehicles.
Uber announced in August 2024 that it has partnered with Cruise to merge the company’s fleet with that of Uber. The companies plan on launching their partnership in 2025 with a number of Chevy-Bolt-based autonomous cars.
Uber has also announced that its partnership with Waymo will bring autonomous vehicles to Austin and Atlanta in 2025. Users will be able to book these vehicles via the Uber app, and the company will manage and dispatch a fleet of Waymo’s autonomous Jaguar I-Pace cars.
What share of the ride-hailing market does Uber dominate in the US, and what strategies has Uber adopted to stay ahead of its competitors? The next two sections offer some key insights.
What success does Uber enjoy when compared to its competitors in major markets across the world? Here are a few key insights.
As of March 2024, Uber dominated the US ride-hailing market with a 76% market share. Its market share peaked at 91% in 2015 but has declined since. This is due to the presence of other major players in the market, such as Lyft.
Despite the launch of Lyft in 2012, Uber continued to dominate the market with a share of 25% in 2022. Lyft, in comparison, had a share of 8% in the same period.
While North America remains its key market, it has also expanded to Europe, the Middle East, and Africa, and its revenues in these regions more than doubled between 2021 and 2022.
However, North America still accounted for 61% of the company’s global revenue in 2022.
Sources: Second Measure, Statista, Statista
While Uber has maintained its dominance in its segment, certain strategies have helped it do this. Here are a few key initiatives.
Besides offering ride-hailing and delivery services, Uber has also played a key role as an innovator. In 2019, Uber announced the idea of food delivery using drones in urban areas.
According to a report in the Wall Street Journal, Uber was looking to hire an executive to implement its drone delivery initiative.
Besides the potential use of drones, Uber’s partnerships with Waymo, Cruise, and Avride to introduce autonomous vehicles in key markets is another strategy it has deployed to stay ahead of the competition.
This is besides its existing electric fleet, which runs under the Uber Green name.
Sources: Statista, Wall Street Journal, Uber, Uber, Uber, Uber
Notta AI meeting assistant records, transcribes, and summarizes meetings so everyone can stay engaged without missing important details.
Besides its services, Uber has garnered the reputation of being a key innovator. This section highlights the company’s innovations in autonomous vehicles and environmental efforts.
How big are Uber’s plans for leveraging autonomous vehicular technology and AI? Here’s what you need to know.
Uber’s innovations are closely linked with its strategic initiatives to maintain its dominance in the market, both in North America and the rest of the global market. Its partnerships with Cruise, Waymo, and Avride aim to introduce a fleet of autonomous vehicles in different markets, including Austin, Atlanta, Dallas, and so on.
Uber's partnership with Avride, for instance, will start with sidewalk robots on Uber Eats in Austin before it expands to Dallas and Jersey City. Customers can have their rides or deliveries managed by these sidewalk robots or an autonomous vehicle.
In fact, Avride’s robots are already making deliveries in the US and South Korea, and its autonomous cars are also being tested on public roads.
Its partnership with Waymo will expand the latter’s current operations in Phoenix to cities like Austin and Atlanta, allowing people to enjoy autonomous rides.
Sources: Uber
As a global company, Uber has also placed great emphasis on its environmental impact and efforts to offer more sustainable solutions. The use of electric vehicles is one such example. Riders can choose to ride in a plug-in hybrid, an all-electric vehicle, or a hybrid electric vehicle, reducing emissions in the process.
Additionally, the company announced in 2020 its goal of becoming a zero-emissions mobility platform. By 2023, it had expanded this commitment to include zero-emission delivery trips and facilitated a transition to the use of more sustainable packaging options.
By 2025, the company aims to package 80% of restaurant orders with Uber Eats in recyclable materials rather than single-use plastics. By 2040, it aims to carry out 100% of its rides in zero-emission vehicles.
Sources: Uber
Uber has been the biggest player in the ride-hailing market for years. This guide lists 40+ Uber statistics that offer key insights into the company's various aspects. If you’re an Uber driver or someone who works at the company, Notta can help you transcribe your meetings, so you have a clear record of your action items.
Learn More